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IT Managed Service Plans

IT Management and Helpdesk Support

4 Month Initial Term
then, cancel anytime. Period.

Experience our services without long-term contract risks.

Our goal is to earn your continual trust through our service.

passive

Passive
(Monitoring)

  • Priority Response Time Guarantee

  • Anti-Virus & Malware Defense for Workstations & Servers

  • Health & Performance Monitoring for Workstations & Servers

  • Support with Internet Service Provider

  • Network and Server Documentation

  • Quarterly Cybersecurity Assessment

  • Reduced Hourly Rates*

  • Reduced Plan Rates for Backup & Disaster Recovery: Workstations, Servers, Microsoft 365, and Google Workspace.

active

Active
(Fully Managed)

  • Includes everything from Passive Plan

  • Workstations Support & Management

  • Servers Support & Management

  • Network, Firewall, WiFi Support & Management

  • Network Health Monitoring

  • Microsoft 365 Support & Management

  • Print Connectivity Support & Management

  • DNS Web Protection & Content Filtering

  • Monthly Onsite Visit for Technology Business Review

*For any IT work outside the scope of the Passive or Active Plan.
See our FAQs for more details.

Workstations: Desktops & Laptops

Young Programmer

Safeguard Your Data with Our Included Backup Solution

We securely back up Windows servers, Microsoft 365 (including Email, OneDrive, SharePoint, Calendar, and Contacts), as well as Windows workstations like laptops and desktops. Backups are stored both on local storage in the office for rapid recovery, and in an offsite datacenter to ensure redundancy and facilitate disaster recovery. Data is encrypted both in storage and during transit, with authorized access only.

How can we help?

At Catalyst Crew Technology, we prioritize understanding your unique business needs through clear communication. Our aim is to deliver solutions that enhance efficiency, keeping you competitive and helping you reach your business goals.

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